Cancellation Policy

1. What this policy covers

This policy applies to cancellation and change requests for flights, hotels, trains, car rentals, tours, packages, and other travel services that Sea Sky Solutions LLC helps arrange or support. It should be read together with our Refund Policy and Terms & Conditions.

Sea Sky Solutions LLC is an independent travel assistance agency. We are not an airline, hotel, rail operator, car rental company, tour provider, or official provider website. Provider rules control final cancellation outcomes.

2. How to request a cancellation or change

Contact us as soon as possible at info@seaskysolutions.com or +1 (888) 237-6451. Include your booking reference, traveler name, travel date, phone number, email address, and the specific cancellation or change you want reviewed.

We may need to verify the booking holder before discussing reservation details. A request is not cancelled, changed, refunded, or credited until written confirmation is issued.

3. Fees, deadlines, and restrictions

Cancellation terms vary by provider and product. Some bookings allow free cancellation before a deadline, some allow cancellation with a penalty, some provide future credit, and some are fully non-refundable. Supplier penalties, fare differences, taxes, deposits, payment processing costs, and service fees may apply.

Deadlines may be based on provider local time, departure time, hotel check-in time, pickup time, tour start time, or package terms. Late requests may be treated as no-show requests by the provider.

4. No-show and same-day situations

A no-show may occur when a traveler does not check in, board, arrive, pick up a vehicle, or use a reserved service within the provider rules. No-show status can cancel remaining itinerary segments and may remove refund or credit eligibility.

If you may miss a flight, train, hotel arrival, car pickup, tour, or other service, contact us and the provider immediately. Available options may be limited and may involve additional charges.

5. Traveler responsibilities before cancellation

• Review the itinerary, ticket type, room rules, package terms, and provider cancellation conditions.
• Confirm whether all travelers or only selected travelers need to cancel or change.
• Check whether cancelling one part of a package affects other travel services.
• Keep written records of cancellation requests, confirmations, and provider responses.
• Review travel insurance benefits if you purchased a policy.

6. Provider cancellations and disruptions

If an airline, hotel, or travel provider cancels or materially changes a service, available remedies may include rebooking, refund, credit, waiver, or another provider-controlled option. Weather, government action, strikes, security issues, public health events, and other disruptions may limit available remedies.

7. Contact for cancellation support

For cancellation support, email info@seaskysolutions.com or call +1 (888) 237-6451. Include the booking reference and traveler details so our team can review the request efficiently.